Customer Administration – Refunds
If a customer should receive his funds back due to specific reason – no problem you or your customer support team can initiate the transaction refund on H Tech Pay Solution Payment Gateway by yourself which is the fastest and most appreciating way for you and your customers.
Also check out the following Customer Administration features:
For more information please do not hesitate to contact us!
Customer Administration – Blacklisting
Due to our long time experience at the global e-commerce market, H Tech Pay Solution's Payment Gateway System possesses a large database of customer history. Transactions which will be processed on our Payment Gateway System will be matched at first step with our negative database.
H Tech Pay Solution Payment Gateway gives you the possibility to create and extend your own blacklist while blacklisting single credit cards, BINs, countries or complete customers.
Also check out the following Customer Administration features:
For more information please do not hesitate to contact us!
Customer Administration – Detailed Customer History
If the respective customer has been found, you can check, besides the main customer information (first name, last name, address, email address and phone number), his complete transaction history at your Merchant Accounts on H Tech Pay Solution Payment Gateway which is also downloadable as a CSV file. There you can also see if the customers are sharing credit cards with each other and blacklist single credit cards or complete customers.
Also check out the following Customer Administration features:
For more information please do not hesitate to contact us!